Facebook launched its revamped Questions tool last week, organic quora followers and Yahoo! Answers (which focus on suggestions) Asking serves as a means of peer-to-peer advice. Word of mouth is a powerful tool. And different brands are also a good chance to talk face-to-face. Questions also give brands another tool to better understand their customers.
Survey your customers – get valuable marketing feedback.
Questions help brands get instant feedback from their followers. Page administrators may provide a list of multiple choice answers that users can choose from and/or allow users to add their own answers. What should be the “soup of the day” nettles, tomato sauce and chicken noodles, your choice. If the restaurant accepts additional recommendations, the “Everyone can add settings” feature is on by default.
If your brand or organization is thinking of going in a new direction. Ask your followers to help you. Questions on Facebook is not the place to ask customers about decisions that can make or break your business. But with a few surveys, your brand can grow and increase customer satisfaction. When you ask these questions it is important to convey their answers. Show them that their opinions matter about your product or service.
Easy access to followers’ friends.
When your followers answer the questions you ask. It will appear as activity in your friend’s news feed. Their friends are more likely to answer your how social media marketing affects business because in the past they didn’t have to overcome barriers to answer questions if you used a third-party app to poll your followers. They must grant access to the application before proceeding.
This “approve or deny” option is a barrier that holds people back. Many users do not click “Allow” in the application due to concerns about viruses. This is not about reading. This is a reliable and easily accessible feature. Trust and easy access lead to more sharing. This means that your asking strategy should consider not only your followers, but also your audience. but also their first-level friends.
Think before you ask
As mentioned above the questions that can make or break your business are no questions to ask. This feature allows you to showcase your brand’s personality. and can give your followers a sense of belonging. Asking and answering questions should be a fun and intimate experience for them.
So you need to think about the question you are asking before posting. Again, Ask is a referral tool between friends. Customers ask each other about the best places to eat and shop. You need to figure out how to establish your brand in face-to-face conversation. There should be a purpose behind every question you ask. Every question should have a purpose that will move your business forward.
